It is possible to send an availability request from our website or via email and wait for our response. Alternatively, you can make an online reservation following the instructions available on our website www.martilenkos.com. Following the request, you will receive an offer (non-binding). The reservation is considered confirmed only after our written communication stating the total price of the stay and after the payment of the deposit (50% of the total amount), to be made within 48h of our confirmation. If payment is not made within the specified time, the reservation will be automatically canceled (unless otherwise agreed).

The reservation becomes binding for Casa Martilenkos only when the confirming deposit is credited to the bank account if paid by bank transfer or by credit card.

Casa Martilenkos will send the customer a final confirmation email or a summary voucher to be presented at check-in. Confirming the reservation implies acceptance of our cancellation and deposit terms. We kindly ask you to check the accuracy of the data in the confirmation and to inform us as soon as possible of any anomalies. The communication must be received within 4 days of receipt. After this deadline, we decline all responsibility for any inaccuracies.
Upon arrival, it is mandatory to present an identification document for each person (including minors).
To make changes to the reservation, it is necessary to contact the reception staff, who will do their best to accommodate the request. However, we cannot guarantee the fulfillment of such a request. In the event of a change in the reservation to a period with a higher price than the amount paid, the customer is required to pay the difference.